Regional Dispatch

Chittenden County Regional Dispatch ImplementatioN

This effort is being conducted in response to municipal budget pressures, technology changes, potential changes in state dispatching model and/or charges, and recognition that certain services – such as emergency dispatching – might be provided better to the public utilizing a more regionalized approach.

There are a number of challenges with maintaining separate dispatch agencies in Chittenden County, including: limited staff on duty at one time; multi-tiered emergencies are difficult to handle; little to no career advancement/professional development opportunities for existing staff.

A regional approach would make a number of improvements, including: Better coverage and reduced response times; modernized technology; improved operational efficiency; staff advancement and professional development opportunities; decreased service cost over time.

This work began with two efforts facilitated by the CCRPC, outlined below in the section Regional Dispatch Implementation and Governance Study:

  1. Consultant study funded by Milton, Colchester, Essex, Shelburne, South Burlington, Williston, Burlington, Winooski, and Richmond showing conceptually how regional dispatch could work. (Prior studies and efforts have already determined it was a worthwhile endeavor);
  2. Review of Vermont organizational options by Chittenden County municipal managers and emergency services directors was done in conjunction with the consultant study.

These efforts culminated in requests to Selectboards/Councils of municipalities who operate dispatch services to create a Joint Survey Committee, which is a step toward creating a regional dispatch service.

SEE BELOW FOR MORE INFORMATION ON:
TECHNICAL ADVISORY GROUP »
JOINT SURVEY COMMITTEE »
IMPLEMENTATION & GOVERNANCE STUDY »
BACKGROUND MATERIALS »
CONTACT »


TEchnical Advisory Group FOR CHITTENDEN COUNTY REGIONAL DISPATCH

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Joint Survey Committee For Chittenden County Regional Dispatch

Meeting Agendas & Minutes

Additional Materials

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Regional Dispatch Implementation and Governance Study

Governance Working Group Meeting Agendas & Notes

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Background Materials

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Contact

For more information, please contact Lee Krohn, Senior Planner, at (802) 846-4490 x *30.
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