Regional Dispatch
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Latest CCPSA Board Meeting: 8:30am, December 19, 2022 | Agenda » | Packet » | Minutes (Draft) »
implementing regional dispatch in chittenden county
At Town Meeting on March 6, 2018, voters in seven communities were asked whether to form the Chittenden County Public Safety Authority (CCPSA), a new union municipal district to provide regional emergency dispatch services. Voters in Burlington, Colchester, Milton, South Burlington, Williston and Winooski all passed the ballot item. It did not pass in Shelburne.
This proposal came after the issue was first considered 50 years ago and follows on the success of the combined Colchester/Milton public safety dispatch service. A Joint Survey Committee (JSC) with representative officials from Burlington, Colchester, Essex, Milton, Shelburne, South Burlington, Williston and Winooski, conducted a 2016 study that focused on the implementation of studies completed in 1995 and 2000, both of which determined that regional public safety dispatch was possible and desirable.
The JSC determined that a regional dispatch center/911 call center combined in one location can reduce response time by an average of 71 seconds per call by eliminating the call transfer required when 911 calls go first to the 911 Call Center, then relayed to a local dispatch. This means faster response by police, fire, and emergency medical staff to residents and businesses in need. Other benefits of a regional public safety dispatch service include improvement of mutual aid between towns, an increased number of dispatchers on duty, and dedicated oversight of services.
The Committee also spent considerable time analyzing the most effective governance structure for a regional dispatch and it now proposes the creation of a union municipal district to deliver regional public safety dispatch service in Chittenden County.
Other benefits of a regional public safety dispatch service include:
- Improvement of mutual aid among towns, which happens regularly for fire and rescue services,
- Increased number of dispatchers on duty in a single location, allowing more dispatchers to resource multiple emergencies in a single community,
- Additional resources to contribute to supervision, quality assurance, training, and career advancement opportunities within the field of public safety dispatch, and
- Dedicated oversight to more fire and emergency medical services, increasing responder safety.
SEE BELOW FOR MORE INFORMATION ON:
CHITTENDEN COUNTY PUBLIC SAFETY AUTHORITY »
JOINT SURVEY COMMITTEE »
TECHNICAL ADVISORY GROUP »
IMPLEMENTATION & GOVERNANCE STUDY »
IN THE NEWS »
CCPSA BOARD »
CONTACT »
BACKGROUND MATERIALS »
CHITTENDEN COUNTY PUBLIC SAFETY AUTHORITY
Meeting Agendas & Minutes
- December 19, 2022 | Agenda » | Packet » | Minutes (Draft) »
- November 28, 2022 | Agenda » | Packet » | Proposed Edits – Appendix A to Agreement to Create the CCPSA » | Minutes »
- November 7, 2022 | Agenda » | Minutes »
- October 31, 2022 | Agenda » | Minutes »
- October 24, 2022 | Agenda » | Minutes »
- September 26, 2022 | Agenda » | Minutes »
- August 29, 2022 | Agenda » | Minutes »
- July 25, 2022 | Agenda » | Draft Executive Director Job Description » | Proposed FY23 Budget » | Minutes »
- June 27, 2022 | Agenda » | Minutes »
- May 23, 2022 | Agenda & Packet » | Minutes »
- April 18, 2022 | Agenda & Packet » | Minutes »
- February 28, 2022 | Agenda » | Minutes »
- January 24, 2022 | Agenda » | Financial Report » | Minutes »
- October 18, 2021 | Agenda » | Call Volume & Cost Allocation » | Minutes »
- August 2, 2021 | Agenda » | CCPSA Moving Forward » | Minutes »
- June 28, 2021 | Agenda » | Minutes »
- March 22, 2021 | Agenda » | Minutes »
- January 25, 2021 | Agenda » | Minutes »
- November 9, 2020 | Agenda » | Initial Capital Cost Info » | Minutes »
- October 19, 2020 | Agenda » | Minutes »
- July 10, 2020 | Agenda » | Draft 2020 Rules of Transaction and Election of Officers » | Financial Operations Agreement with the Town of Williston » | Membership Dues to the Vermont League of Cities and Town » | CCPSA June Financial Statements and Treasurers Report » | Minutes »
- April 27, 2020 | CANCELED
- March 23, 2020 | CANCELED
- February 24, 2020 | Agenda » | IXP Final Report » | IXP Additional Consulting Offer » | Possible Layout of Facility in Burlington » |
- CCPSA Statement of Revenues & Expenditures » | Minutes (Draft) »
- January 21, 2020 | Agenda » | Minutes (Draft) »
- December 16, 2019 | CANCELED
- November 25, 2019 | Agenda » | Minutes »
- November 13, 2019 | Agenda » | Minutes »
- October 28, 2019 | Agenda » | Minutes and Handouts »
- October 15, 2019 | Agenda » | Minutes »
- September 23, 2019 | Agenda » | Minutes »
- August 26, 2019 | CANCELED
- July 22, 2019 | Agenda » | Proposed FY20 Budget » | Financial Report » | Minutes »
- June 24, 2019 | CANCELED
- May 20, 2019 | Agenda » | Presentation: Informational Briefing # 3 » | Handout: Draft Report Sections » | Minutes »
- April 29, 2019 | Agenda » | Presentation: Informational Briefing # 2 » | Handout: Draft Report Sections » | Minutes »
- March 25, 2019 | Agenda » | Presentation: Informational Briefing # 1 » | Minutes »
- February 26, 2019 | Agenda » | Minutes »
- February 12, 2019 | Agenda » | Minutes »
- January 28, 2019 | Agenda » | Minutes »
- January 22, 2019 | Agenda » | Presentation: Dispatch/PSAP Service Development, Support and Operations Management » | Financial Report » | Minutes »
- December 17, 2018 | Agenda » | Presentation: Cost Estimates » | Presentation: Cost Allocations » | Minutes »
- October 22, 2018 | Agenda » | Minutes »
- September 17, 2018 | Agenda » | Minutes »
- June 25, 2018 | Agenda » | Minutes »
- May 16, 2018 | Agenda » | Minutes »
- April 18, 2018 | Meeting Notice » | Agenda & Packet » | Minutes »
Joint Survey Committee For Chittenden County Regional Dispatch
Meeting Agendas & Minutes
- December 13, 2017 | Agenda » | Minutes »
- November 15, 2017 | Agenda » | Minutes »
- November 1, 2017 | Agenda » | Minutes »
- September 27, 2017 | Agenda » | Minutes »
- August 30, 2017 | Agenda » | Minutes »
- July 26, 2017 | Agenda » | Minutes »
- June 28, 2017 | Agenda » | Minutes »
- May 24, 2017 | Agenda » | Minutes »
- April 26, 2017 | Agenda » | Minutes »
- March 30, 2017 | Agenda » | Minutes »
- March 9, 2017 | Agenda » | Minutes »
Additional Materials
- Press Release: Regional Dispatch in Chittenden County Moving Forward – March 6, 2018 »
- Letters of Support from Public Safety Officials – November 22, 2017 »
- Agreement to Create a Public Safety Authority »
- A Guide to Understanding the Agreement to Create the Chittenden County Public Safety Authority »
- Regional Dispatch Questions & Answers »
- City Council/Selectboard Memos | Request to be on Selectboard Agenda, February 26, 2017 » | Request to Name Representative to Joint Survey Committee, February 2, 2017 »
TEchnical Advisory Group FOR CHITTENDEN COUNTY REGIONAL DISPATCH
- July 19, 2017 | Meeting Notes »
- May 3, 2017 | Meeting Notes »
- March 8, 2017 | Meeting Notes »
- February 2, 2017 | Meeting Notes »
Regional Dispatch Implementation and Governance Study
- Regional Dispatch Implementation Roadmap – February 2017 »
- Dispatch Consolidation Roadmap – February 3, 2017 »
- January 31, 2017 | Regional Dispatch Implementation Presentation | Full » | Short (for City Council/Selectboard Meetings) » | Video »
- Press Release: Final Report on Regional Dispatch Study to be Presented 1/31 – January 26, 2017 »
- Governance Recommendation – January 20, 2017 »
- Legislative Breakfast Presentation – December 13, 2016 »
- Memo: Regional Dispatch Implementation Study Update – December 2, 2016 »
- Roadmap Workshop – Working Draft – November 30, 2016 »
- Kickoff Presentation – October 25, 2016 »
- Memo to Municipal Elected Officials – September 29, 2016 »
- E911 PSAP Map »
- Scope of Work »
Governance Working Group Meeting Agendas & Notes
- February 3, 2017 | Agenda » | Notes »
- January 20, 2017 | Recommendation » | Notes »
- January 5, 2017 | Notes »
- December 19, 2017 | Notes »
- November 28, 2016 | Notes »
- November 10, 2016 | Notes »
- October 28, 2016 | Notes »
IN THE NEWS
- (3/6/18) Press Release: Regional Dispatch in Chittenden County Moving Forward »
- (2/26/18) Video: Regional Dispatch Media Information Session »
- (2/20/18) Op-Ed: Regional Dispatch: What does the Town Meeting vote really mean? (Charlie Baker) »
- (2/14/18) Video: Ballot Question Panel with Public Safety Officials (23 min.) – Channel 17 »
- (2/14/18) Video: Regional Dispatch Overview (4 min.) – Channel 17 »
- (2/8/18) Regional dispatch will be on seven Chittenden County Town Meeting Day ballots – Burlington Free Press »
- (12/18/17) Burlington residents to vote on regional 911 call center – Seven Days »
- (10/18/17) Chittenden County leaders to create regional dispatch center – WCAX »
- (3/31/17) Burlington, Essex, others consider regionalizing dispatch – Burlington Free Press »
- (1/26/17) Press Release: Final Report on Regional Dispatch Study to be Presented 1/31 »
CCPSA Board
A Board of Directors was appointed with representation from each of the six municipalities in spring 2018 to form the new government structure for the CCPSA. The Board, and municipalities acting through their Directors, will proceed to develop a framework for the regional dispatch center to become operational using input from the public safety community including dispatchers.
As a final step, for a municipality to receive dispatch services, its Selectboard or City Council will have to enter into a memorandum of understanding. Municipalities are not responsible for operating costs until a municipality enters into a service agreement with the CCPSA.
Contact
For more information, please contact Charlie Baker, CCRPC Executive Director, at (802) 846-4490 x 123 or one of the CCPSA members below:
- Burlington | Steve Locke »
- Colchester | Aaron Frank »
- Milton | Darren Adams »
- South Burlington | Jessie Baker »
- Williston | Erik Wells »
- Winooski | Jon Rauscher »